-Grievances-
Please understand that by filing a grievance you have read and understood the Hawaiians Guild Rules. Abuse of the grievance system will result in a loss of dkp.

-Get one problem?-
A grievance is defined as a "cause for complaint, especially for unjust treatment." Common sense should be used before making a formal grievance to a Guild Officer. The fact that you did not get in a raid in itself or were passed on for loot by itself is not a grievance, there has to be the element of unjust treatment relating to the particular event. Grievances can also include being harassed by members in the guild or other non raid related things. We will try our best to resolve them but we will need a description of the problem in reasonable detail so that we can pursue the problem.

-What should you do?-
Send a PM via the guild website to the Guild Leader or another Guild Officer about the issue stating the sequence of events which happened and your reason as to why you were treated unfairly. You will be contacted either in game as a first option but if he/she cannot get back to you in game, a reply will be given via PM. Do not contact the Officer about your grievance in game about it as they may be handling other matters, or not yet had the opportunity to read and review your complaint. If the complaint is about an Officer, send a PM with the details of the incident to the Guild Leader and he will handle the case.

-Things to keep in mind-
Our guild is moving quickly and we will need everyone's cooperation in looking at the bigger picture. Loot should not be the driving force but maturing into a solid 25 man guild is. It becomes apparent who is making sacrifices for the betterment of the guild and who is there to cause problems. Let's all strive to help the guild because without acting together, we will not be able to face tougher challenges.

Appeals
While the decision of the Grievance Officer is not final, cases will usually be reviewed with other officers. If you are unsatisfied with the decision of the grievance officer whom you approach, the guild leader will handle any appeals.